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To contact us please use the following:

Phone: 208-852-2295.  Generally speaking, we are available from 9:00 am - 5:00 pm Mountain time zone, Monday-Friday.  We do work from home so if you need us in the evening or a weekend leave a message on the machine or drop us an e-mail.  You may get an answering machine, please feel free to leave a message, we may simply be on the phone with another client and able to get right back to you.  Upon occasion we are gone (need to buy groceries sometime) so it can take us a few hours to return your call.  If you leave a message, we will get back to you.

E-mail: info@TracesEtc.com We do not always get e-mail checked on Sundays, but check it several times a day all other days of the week (excluding holidays).

E-mail is generally the fastest and most comprehensive form of contacting us.  If it's a quick, simple question the phone's easy, but if it's a complicated question or answer we will most likely ask for an e-mail so we can send you the instructions clearly written out.  If you don't have e-mail, we will still work with you.

Mailing address: 7455 N Capital Hill, Preston ID 83263, USA